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The FastTrack Lounge offers a stylish and comfortable environment designed for relaxation and work before your flight. It features individual security screening for quick access to departure gates, all-inclusive refreshments and drinks, and a dedicated children’s corner. Guests can enjoy high-speed Wi-Fi, daily newspapers, and optional private rooms for business meetings, with showers available for added convenience.

","googlePlace",{"_73":74,"_75":76,"_77":78},"guest_warning","opening_hours","05:00 - 22:00 daily","experience_type","LOUNGE","scoutDescription","loungeme_lounge_id","website","https://www.prg.aero/visa-lounge?utm_source=Google-Moje-Firma&utm_medium=organic","maps_url","https://maps.google.com/?cid=9726541415554253229&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA","place_id","ChIJx0_TdBa_C0cRrYE8T-Kd-4Y",{"_85":115,"_87":116,"_89":117,"_91":109,"_93":118,"_95":-5},{"_85":111,"_87":112,"_89":113,"_91":109,"_93":114,"_95":-5},{"_85":106,"_87":107,"_89":108,"_91":109,"_93":110,"_95":105},{"_85":100,"_87":101,"_89":102,"_91":103,"_93":104,"_95":105},{"_85":96,"_87":97,"_89":98,"_91":92,"_93":99,"_95":-5},{"_85":86,"_87":88,"_89":90,"_91":92,"_93":94,"_95":-5},"key","kids_play_area","icon","\n\n \n \n \n\n","label","Kids Play Area","category","Family & Accessibility","sortOrder",430,"costQualifier","wheelchair_accessible","\n\n \n \n \n \n \n\n","Wheelchair 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Our customer service team is happy to help. Contact us here for any further inquiries about bookings or specific lounge information. Open a new support ticket.

","question","Have more questions?","sub_context",[237],"pre_booking","

Our customer service team is happy to help. Contact us here for any further inquiries about passes, memberships, or specific lounge information. Open a new support ticket.

",[240],"flexible","

As a LoungePair+ member, you may be entitled to discounted companion passes during your membership. This exclusive benefit allows you to purchase a LoungePair Pass for a friend, family member, or colleague at a 50% discount. To use your companion discount:

Sign in to your LoungePair+ account.
Navigate to the lounge you wish to purchase.
On the purchase page for a lounge, select a quantity of two or more passes. This will automatically display the companion pass discount option.
Select the companion pass discount option to apply the 50% discount to one of the passes.
Complete your purchase, and you'll receive a confirmation email with a link to the QR codes for both your full-price pass(es) and your discounted companion pass.

","How do I use my LoungePair+ Companion Discount?",[240],"

LoungePair+ is our premium membership program. You do not require any membership to buy a lounge pass from us. However, by choosing to subscribe to LoungePair+, you can access exclusive benefits such as discounted passes, priority access, and enhanced flexibility. Visit our LoungePair+ page to learn more about membership benefits.

","What is LoungePair+?",[240],"

Entering your payment details confirms your purchase and secures your pass or membership. For LoungePair+ members, this may also be used for seamless future purchases or membership renewals.

","Why do I need to enter my card details when clicking 'Buy Now'?",[240],"

No. A lounge pass entitles you to enter the lounge up to the maximum stay duration, but you aren't entitled to a partial refund if you choose to stay for less time.

","Can I get partial refund if I only stay in the lounge for a short time?",[240,237],"

If you have any issues or concerns during your lounge visit and don't want to proceed with using the lounge after checking in, please approach the reception staff to raise your concerns. If you haven't yet used any of the lounge facilities, these staff may be able to request for your lounge pass redemption to be reversed. Otherwise, your pass will be considered used and is no longer eligible for a refund.

LoungePair+ members have access to our Lounge Satisfaction Guarantee.

","Can I get a refund if I don't like the lounge?",[240,237],"

On rare occasions, lounges may reach capacity. We guarantee your pass can be used during lounge opening hours, so if you encounter any capacity issues, please contact our support team for assistance.

","What if a lounge is full when I arrive?",[240],"

Pre-booked lounge visits can be cancelled up to 24 hours before your scheduled visit for a full refund. Cancellations made within 24 hours of the visit are non-refundable. Changes to the visit date are not supported, please cancel and rebook if you need a different date.

","Can I cancel or change my booking?",[237],"

We offer different types of passes to suit various needs:

Standard passes are non-refundable but offer the flexibility to be used any time within their validity period.
A FlexiPass can be cancelled for a full refund or credit if unused and within the expiry date.
LoungePair+ members get a FlexiPass with every purchase, without needing to pay for the FlexiPass add-on.

Choose the option that best suits your travel needs!

",[240],"

Absolutely. We use industry-standard encryption and comply with all PCI-DSS requirements to ensure that your personal and payment information is kept secure at all times.

","Is my payment secure?",[237],"

Absolutely. We use industry-standard encryption and comply with all PCI-DSS requirements to ensure that your personal and payment information is kept secure at all times, whether you're purchasing a single pass or a LoungePair+ membership.

",[240],"

Most airport lounge operators do not allow passengers to bring pets with them into the lounge, except for registered support animals (such as guide dogs). However, a small number of lounges that specifically designate themselves as being pet-friendly do allow pets and offer pet areas.

","Are pets allowed in airport lounges?",[240],"

Yes. You can buy multiple Lounge Passes in one order, and each guest gets their own voucher to present at the lounge. For groups of 9 or more, most lounges need advance notice so they can manage capacity on the day. Before buying, email us at support@loungepair.com with your travel date, time, flight number and group size, and we'll confirm arrangements with the lounge for you. Group bookings made without prior confirmation may be subject to lounge approval on the day, and our refund policy applies to those passes.

","Can I buy LoungePair Lounge Passes for a large group?",[240],"

Yes. Unaccompanied minors are not generally permitted to enter airport lounges. A small number of lounges may also refuse entry to guests below the legal drinking age, even when traveling with a parent or guardian, due to local alcohol licensing laws. In some destinations (including parts of Canada), this legal age is 19. Age rules vary by lounge and location, so please check the lounge-specific entry details above before purchase.

","Can underage guests be refused lounge entry?",[240,237],"

Children under 2 years old can enter most lounges free of charge without a pass. Children aged 2 and over will usually require a full-price pass, unless otherwise specified in the lounge listing above. Some lounges may offer special rates or age exemptions - you can check these details on the specific lounge's page. For complete details about traveling with children, visit our support centre.

","Do children need a LoungePair Lounge Pass?",[240],"

After payment, you must activate your pass by entering the passenger name before your visit. Without activation, you will not receive a QR code and will not be able to enter the lounge. Be sure to activate promptly after purchase.

","What happens if I don't activate my pass?",[237],"

After payment, you will need to activate your pass by entering the passenger name. You will then receive a QR code. Present this QR code at the lounge entrance on the day of your visit, along with the boarding pass for your flight. A link to your booking is also sent to you by email.

","What do I show at the lounge?",[237],"

Booking your lounge visit is simple:

Select your visit date and the number of guests.
Complete your payment to secure the booking.
Activate your pass by entering the passenger name for each guest.
Present your QR code at the lounge entrance on the day of your visit.

","How does the booking process work?",[237],"

Our passes are ideal for travelers who need ultimate flexibility. There's no need to select a date or time when you purchase. You can use your pass any time within its validity period (usually up to 6 months from the date of purchase). Plus, if you're unable to use it yourself, you can give it to someone else. For a small additional fee, you can also choose to purchase a FlexiPass which is fully refundable (this add-on is free for LoungePair+ members).

","What makes the LoungePair Pass flexible?",[240],"

Lounge entry is only permitted within the time period covered by your pass, counted back from your scheduled flight departure time, in accordance with the lounge's entry rules.

","When can I enter the lounge?",[240],"

Yes, your pass is issued as soon as you pay and enter the traveler's name. It can be used right away if you are within the lounge's permitted entry window before your flight and the lounge is open. No advance booking or time selection is generally required.

","Can I use my LoungePair Lounge Pass immediately?",[240],"

Once you buy a pass, simply add the traveler's name to activate it. You'll also receive a confirmation email with a link to your pass. To get into the lounge, show the QR code on your activated LoungePair pass and the boarding pass for your flight at the entrance. You can use your pass any time during the lounge's operating hours for the duration specified. See our guide to using a LoungePair pass for more information.

","How does a LoungePair Lounge Pass work?",[240],"

With each booking, you receive a reserved slot at the lounge for your selected date. Most lounges offer Wi-Fi, food, drinks, and other amenities which vary by lounge, in a quiet environment away from the busy terminal.

","What exactly do I get with a lounge booking?",[237],"

With each pass, you receive access to a specific airport lounge to work or relax in before your flight. Most lounges offer Wi-Fi, food, drinks, and other amenities which vary by lounge, in a quiet environment away from the busy terminal. LoungePair+ members may enjoy additional benefits or discounts on passes.

","What exactly do I get with a LoungePair Lounge Pass?",[240],"html","summary","The FastTrack Lounge offers a stylish and comfortable environment designed for relaxation and work before your flight. 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You can earn Lotusmiles miles as a registered member. If you are not registered, kindly sign up here.

","text","Sign up for your Lotusmiles account here","title","Earn 5 miles per US$1 spent","

This reward only applies after your lounge visit.
You need to provide your loyalty info during or after booking to claim your Lotusmiles.
You'll receive your Lotusmiles within 45 days after your pass has been confirmed as used.
LoungePair will notify Vietnam Airlines and the miles will be awarded to your account.
Incorrect Lotusmiles number or name may result in a delay but does not affect your eligibility for this offer provided a retrospective claim is made with Lotusmiles within their claim timeframes.

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Fast Track Lounge

About this lounge

Directions